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Policies

2023-2024 SCHOOL YEAR

Please carefully review the information below.Your signed registration form indicates acceptance of Ivy Music Academy`s policies.

PAYMENT OPTIONS

1. Payment in Full for a semester.

2. Monthly payments at the beginning of each month of lessons. 

ABSENCES AND CANCELLATIONS

Regular attendance is expected.

IMA allows only one make-up lesson per semester, due to the student`s absence.

For lessons scheduled at or after 3PM, an absence is excused if the office is notified by email or a text message no later then 10AM on the day of the missed lesson. If the event occurs after 10AM, a late cancellation fee of $20 will apply.

For lessons scheduled before 3PM, the office must be notified by 7PM the previous night. If the event occurs after 7PM, a late cancellation fee of $20 will apply.

Verbal cancellations will not be accepted. 

Failure to give a cancellation notice is considered a 'No Show' for the lesson and is charged as a regular lesson.

No students should attend lessons when sick. If the event occurs please opt to use FaceTime or Skype lesson.

A make-up lesson can be scheduled during the last week of a semester or on any day agreed on by the student and the instructor.
All lessons must be made-up by the last day of the semester for which they were registered.

When private lessons are cancelled by the instructors, the office will notify students immediately. A make-up lesson will be offered at a mutually convenient time.

Instructor replacement: Ivy Music Academy reserves the right to provide a substitute teacher without causing any discontinuity in student`s study.

WITHDRAWAL

There is no long-term contract. To discontinue lessons please submit your request in writing to the school administration at least 2 weeks prior to the last class the student will attend. Withdrawal request must be submitted at the beginning of the month or at the time of payment.

SNOW POLICY

For school closing due to inclement weather, late openings and early closings, please call or check your email for an announcement. In case of snow emergency the cancellations will be announced on Ivy Music Academy`s website on the Events page, and on the school`s Facebook page.

When lessons are cancelled due to inclement weather or other circumstances beyond the Academy`s control, they will be rescheduled.

STUDENT DROP-OFF AND PICK-UP

For the safety of all children, parents are advised to escort their children to the class rather than dropping them off at the school`s entrance.

Please be prompt. All classes and lessons will start and end on time. Students arrived late will not have their lesson time extended.

CONCERTS & PHOTOGRAPHY RIGHTS

Our end-of-term concerts are not mandatory. However we encourage all of our students to perform in front of an audience.
There is no additional charge if a student would like to perform at our school concert.
To be eligible to perform the student must fulfill the 18-week lesson program over the semester and make-up all the lessons that he/she had missed.

IMA is granted the right to use photos and videos taken in classes and at school events to use in brochures, web sites, posters, and other promotional materials, unless students provide notification of their preference otherwise.

OBSERVATION RULES

Parents and guardians are welcome to attend private lessons, especially for younger and beginner students.

The School

Ivy Music Academy